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(02) 8311 7377


Sydney 2000

Drying wet carpet is what we do best

We are First Call Restoration Crew, Dry wet carpet Sydney’s’ number 1 water damage restoration specialists. We provide a number of services to help repair and restore your carpet when it has been damaged by water. Whether the water damage has been caused by a natural disaster, a flood, a burst pipe, a malfunctioning machine, or a slow leak which is not easy to locate and stop.


Carpet water damage cleaned and restored

Our water damage carpet cleaning services provide effective solutions to remedy leaks and floods, no matter the circumstances.


Wet carpet and floor cleaning

If you have been victim of a flood or a leak which has damaged your home, we understand how hard it is when you find your home in such a state, that’s why we are here to help.


Water damage restoration service and carpet cleaning services to restore your home

We have dedicated our profession to learning the best ways to restore carpets, flooring ceiling and walls after an incident which causes water damage. Over the years, we have gained skills and knowledge so that we are able to use the most effective techniques to stop water and help you restore your home as quickly as possible to prevent further damage.


We are experienced in water damage restoration and repair

Our experience is second to none and we pride ourselves on our approach towards our customers and the experience of handling these types of damage remediation with care, professionalism and sensitivity. We are the friendly professionals you can trust to get the job done and make sure we restore your home to the highest standard with long-lasting results. We are equipped to tackle emergency water clean-up incidents as well as leaks and flooding, all of which require dedicated professional attention. We strive to make our customers happy which is why; not only do our services provide remedial action which will give you an outstanding finish, but using our carpet restoration service is a great alternative to spending lots of money on a new carpet. With long lasting results and cost-effective solutions, it’s easy to see why people turn to us to help fix these problems.


Carpet water damage can be caused by flooding or a slow leak which appears on the surface of your carpet causing a noticeable wet patch. This could be caused by a burst pipe or slow leak which has been silently damaging your flooring and causing rot where there are floorboards, skirting boards or plastering, or a flood which has affected your home’s flooring and walls. We will assess the damage so that we can ascertain the extent and depth of the damage and so that we can prevent it seeping into surrounding wood, flooring or plaster, creating further problems which can be difficult to remedy if left untreated.

To do our job to the highest standards, we follow a dedicated step by step process which has proven to be the most complete method for clearing water damage and carrying out remedial work. Firstly we tackle the primary and most obvious damage caused, secondly we will work to eliminate secondary damage which is concerned with humidity, mould and other factors which are unseen but continue to have an impact on the quality of air and materials it affects. On arrival we will determine the scope of the water damage so that we can take the most appropriate steps to fix and restore the area and your home. We will then set to work to remove the excess water and dry your home. We work to restore or remove affected floor covering, walls. We use a high powered carpet water extractor system to eliminate excess water. We employ the most effective water extraction tools and techniques to draw the water out of your carpet, leaving it as dry as possible so that we can work on remedying secondary damage such as moisture content and dampness. Our carpet water extractor tools allow us to get the job done with minimal disruption in order to restore the area.

Once the water has been removed, we can then assess and inspect the external damage to carry out reparation work to the area and flooring that has been affected. This also ensures that the water damage will not spread any further, causing secondary impact such as mould or rot. This is an extremely important part of the process which will determine the future health of the damaged and surrounding area.


As part of the water damage restoration process, not only will we remove the excess water, we will tackle secondary damage. This involves drying and dehumidify the room to minimise the possibility of damp and mould. Drying wet carpet floorings using our power extraction tools and setting up fans and dehumidifiers will ensure the quality of air within the space. We also employ air filtering systems which clean the air of mould spores, mildew and harmful microorganisms which affect your quality of air but also continues to affect materials in your home, such as timber, concrete and floorings. To work efficiently and thoroughly, these dehumidifiers and air filters can sometimes be left in the property for a number of days or weeks. We will inspect these over regular visits, leaving the machines for as long as is necessary to remedy the condensation which collects as a result of the moisture.

Once the moisture has been removed from the air, we will turn our attention repairing to affected areas. We carry out ceiling repair water damage restoration to give you the most immaculate finish, repairing plaster and wall to their former condition. This helps to return your space to its previous condition and brings back the comfort of your carpet to make it feel like home again.


Whether it’s an emergency flood or a leak that has damaged your flooring, our company specialises in water damage repair solutions for any situation. We carry out the highest standards of restoration carpet cleaning solutions in Sydney and pride ourselves on our professional attitude and friendly customer care. Our team of hands-on professionals are experts in restoration cleaning. They understand the problem of flooding and water damage to carpets and flooring and we carry out our remedial work diligently and to the highest industry standards. We want to restore your home to its prior condition so that you can get with everyday life without the mess or the hazard of the accident that has affected your home or office. As important as the ascetics of your home, is the quality of air in your space and the eliminated risk of damp or bacteria. By using our complete process, we offer you both the obvious and unseen benefits of water damage restoration to give you the best service, caring for your home and your environment.


Our experienced water restoration team will work to provide our specialist water damage service, ensuring the water removal process is as effective as possible. But we don’t just stop there, we want to ensure that your home is fully restored even after the water damage incident. Depending on the damage caused, damp can become a problem, not only does it affect your home by causing rot and damp to set in, this problem then impacts your environment and your quality of the air. Dehumidifying the space is crucial to fully remedying the damage. Condensation under your carpet and underlay, setting into floorboards or walls causing possible long-term issues, this is one important factor we want to eradicate when we carry out our services in your home. Depending on the type of water damage, dehumidifying can take a number of weeks. We will monitor this process and the quality of your air to ensure that moisture levels are being reduced so that remedial work can be carried out


At First Call Restoration Crew we strive to offer restoration services with the highest standards so you know that the job done properly.  Get in touch for more information on how we can help you! And don’t forget, we provide 24hour emergency water damage services so you never have to worry about how quickly we can tend to your water problem. Call us today.

Properties Restored
Structures Dried 100%
Contents Restored
Contents Saved 86%
Satisfied Customers
Happy Customers 98%